Tri County Air Conditioning & Heating, Inc., with headquarters in North Venice, is one of the largest air conditioning service and replacement companies in Florida. From North Ft. Myers to Parrish and all points in between, the company is honored to provide comfort to more than 40,000 families.
The showroom/warehouse/maintenance plant covers nearly 20,000 square feet. The showroom itself is equipped with seven fully-operational air conditioning and solar systems. Additionally, a complete vehicle maintenance area is part of the campus to handle all maintenance needs of the company’s fleet of nearly 68 vehicles and 11 trailers. More than 90 Tri County employees live in the Manatee, Sarasota, and Charlotte counties, performing jobs in service and maintenance, new equipment installation, sales, customer service, marketing, finance, and administration.
Services and products include air conditioning units, indoor air quality systems, and solar systems. The company services all makes and models, and can perform warranty work for all manufacturers.
William Swanson, Jr., known by colleagues, staff, and customers as Billy, is president and owner of the company founded by his father in 1977. He began working full time at Tri County in 1987, and took over the business in 2001 following the death of his father. Billy holds a degree in Mechanical Engineering from the University of Florida. He is a registered professional engineer and a ministry leader in the community.
Billy’s primary calling was ministry through Jesus Christ. His outreach began in college and extended over the years to family and friends. In 1995, he, his wife, Lolly, and their two children traveled to Russia to teach Christian ethics and morality. It was there that Billy realized that his purpose in life was to teach others about the eternal comfort found in Jesus Christ.
“After taking over Tri County’s management, I struggled for the first couple of years,” Billy admitted, “and then God helped me see that business can actually be a platform for ministry. Tri County could be the best and most trusted company in providing environmental comfort, and it could also be an organization to help others find eternal comfort in Jesus Christ. And that is my goal, personally and in business: to be the best and largest air conditioning company, bar none, on the Suncoast of Florida.”
From this belief came the company’s mission: ‘To comfort all in such a way that (1) they are compelled to tell others about their experience, and (2) it honors the Great Comforter, Jesus Christ.’ The mission statement is inspired by 2 Corinthians 1:3-5 “Blessed be the God and Father of our Lord Jesus Christ, the Father of mercies and God of all comfort, who comforts us in all our affliction, so that we may be able to comfort those who are in any affliction, with the comfort with which we ourselves are comforted by God. For as we share abundantly in Christ’s sufferings, so through Christ we share abundantly in comfort too.”
Interestingly, one of the most iconic advertising jingles represents the Tri County mission: “No matter what the weather, Tri County makes it better.” Almost anyone who has lived in the area for longer than a few months will recognize the jingle, and could very well burst into song.
“My dad invented a version of the motto when the company was in its infancy,” notes Billy. “He would always state ‘no matter what the weather is outside, Tri County makes you feel good inside,’ he wasn’t just referring to the quality of air inside a person’s home. He wanted people to know that Tri County can make life better with supportive and caring personnel. It’s all about how our customers feel inside. A married couple who wrote jingles for a local television station took that motto and made it the well-loved and instantly identifiable marketing jingle it is today.”
The values that are instilled in every staff member: honesty, love and caring, teamwork, and service excellence are not surprising. The company stands behind the guarantee “to make it better.” Billy states, “if you are not 100 percent satisfied with our service, we will refund 100 percent of your investment.”